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The Factory at Franklin

About The Factory at Franklin

The Factory at Franklin is a lively shopping destination in Franklin, Tennessee, where historic character meets a modern, community-focused experience.

Housed in a former stove factory, this thoughtfully repurposed space has become a favorite gathering place for locals and visitors alike, offering an inviting mix of local boutiques, dining options, special events, and a popular weekly farmers’ market.

It is more than just a place to shop; it is a destination where people can browse unique finds, enjoy a meal, connect with the community, and spend the day in a setting that feels both distinctive and welcoming.

With in-store shopping and on-site services, The Factory at Franklin gives customers the convenience and variety they look for in a quality shopping mall, while also delivering the charm and personality that make a visit memorable.

Helpful amenities like restrooms and free Wi‑Fi add comfort and ease to every trip, and accessibility is clearly a priority with a wheelchair-accessible car park, entrance, and toilet. Customers can also pay with credit cards, debit cards, and NFC mobile payments, making every purchase smooth and flexible.

Backed by a strong 4.60 out of 5 rating from 3,868 reviews, The Factory at Franklin has earned a reputation as a trusted and enjoyable place to shop, dine, and gather. Find us at 230 Franklin Rd, Franklin, TN 37064, United States, or call +1 615-791-1777.

★★★★★ 4.60 rating (3868 reviews)
The Factory at Franklin
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Quality Products

Carefully curated selection

Expert Staff

Friendly, knowledgeable help

Great Value

Competitive pricing always

Happy Customers

Satisfaction guaranteed

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4.60
Star Rating
3868+
Happy Customers

Customer Reviews

What shoppers say about us

L Cardinal

L Cardinal

4 months ago

We throughly enjoyed browsing the shops at The Factory. The building had a lot of old character. We will definitely patronize this unique mall again.

Kae Morris

Kae Morris

2 weeks ago

My kids and I loved the Carousal of Dreams! Each animal is so beautifully carved and painted and it’s amazing it was all done by one man. The shops inside the mall vary from children’s goods to vinyl and CDs, art and multiple kinds of food and snacks to enjoy. It was a nice place to be on a hot summer day.

Betty Saravia

Betty Saravia

6 months ago

We drove 11 hours from Florida to spend New Year's in Nashville and we are so glad that we ventured out of downtown and found Franklin. We don't have anything like this back home. The architectular blend of industrial and modern day design, is genius. It was still decorated for Christmas and we were happy that most businesses were open New Year's Day. We spent a little over an hour here and had the most amazing barbecue. We didn't think we were going to find barbecue that good, and we did! The entire facility was clean and a great place to walk around. My teenage children loved it.

Marie Abraham

Marie Abraham

2 months ago

What a cool place just about 3/4 mile away from downtown Franklin! Coffee, tea, bubble tea, several restaurants and boutiques/shops along with Studio Tenn Theatre Co. Indoor walking not can also access from several outdoor areas. Love this place!

Naeim Torkian

Naeim Torkian

month ago

Very well-maintained spot. Lots of beautiful small shops and good selection of food and drinks. Great place to hang out in hot and rainy days!

akshay reddy

akshay reddy

4 months ago

Visited The Factory at Franklin recently, and it’s amazing to see how much it has changed over the last couple of years. When I first came about two years ago, it was still in its early stages with construction going on and shops just starting to open. Now, it’s completely transformed. The entire place feels beautifully renovated, with a huge variety of restaurants and shops all under one roof. It has become a great spot to walk around, explore, and spend time. I checked out several places during my visit, including Two Hands, Hattie B’s, Five Daughters Bakery, and a coffee shop, and the overall experience was fantastic. It’s now a great place to hang out, whether you’re going for food, shopping, or just to explore. Definitely a spot I’ll keep coming back to!

Katerina Zoup

Katerina Zoup

2 months ago

One of the coolest places to see in the area (especially on a rainy day). An old factory turned into a modern, fun mall. Super cute stores, restaurants, a gorgeous indoor carousel and art display (add some more local art please!).

S

S

2 months ago

The Factory at Franklin is one of my go-to spots! A true Franklin gem. I love the different shops that are inside as well as the food spots. Its a place you can visit and easily spend hours walking around. I especially love that they host farmer's markets on the weekends. Its a fun way to shop from local small businesses and the food trucks are really fun to try! I highly recommend The Factory at Franklin for both locals and tourists, and can't wait to visit again soon!

Owen Cornelius

Owen Cornelius

2 months ago

I wish I had more time to stay. We originally came for the bakery but there is so much more to see than I expected. The building itself is super cool with its old factory industrial look mixed with a very modern twist that gives the whole place a unique atmosphere. Like I said I really wish I had more time to walk around and explore all of the different stores and monuments because it seemed like there was something interesting everywhere you looked. Hopefully next time I can spend more time there. I highly recommend stopping by if you are in the area.

James Braner

James Braner

2 months ago

The Factory at Franklin is a very kool spot with an awesome atmosphere and a lot of character. The mix of restaurants, shops, live music, and open space makes it a perfect place to spend a few hours with friends or family. Everything feels welcoming and laid back, and there’s always something interesting going on. We loved walking around, checking out the local businesses, and enjoying the overall vibe of the place. Definitely one of the cooler spots to visit in the area and a place we’d come back to again!

Frequently Asked Questions

Common questions about The Factory at Franklin

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

From the business

  • Small Business

Service options

  • In-store shopping
  • On-site services

Amenities

  • Restroom
  • Free Wi-Fi

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Has changing table(s)

Parking

  • Free parking lot
  • Free street parking
  • On-site parking
  • Paid parking lot
  • Valet parking

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Location

230 Franklin Rd, Franklin, TN 37064, United States

Store Hours

Open Now · Saturday 7 AM-10 PM
Sunday 7 AM-10 PM
Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
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